Ryan Borths

Director of Talent Management

Recruiting strategy • Talent operations • AI-enabled workflow design

rrborths@gmail.com248-860-9964Grand Rapids, Michigan (Open to Remote)LinkedIn

Summary

Strategic Talent Acquisition Executive with 15+ years of experience building and scaling world-class recruiting functions for high-growth tech and healthcare organizations. Proven track record transforming talent operations from ground zero to data-driven, technology-enabled recruiting engines that deliver measurable business impact. Expert in partnering with C-suite leadership to architect enterprise-wide talent strategies, implement cutting-edge HR tech stacks, and drive 152%+ workforce scaling while maintaining quality and culture alignment.

Professional Experience

Optimal Care

$100M+ Healthcare Startup

March 2024 – Present

Director, Talent Management

Head of Talent Acquisition & Talent Management

Built comprehensive recruiting function from ground up during hypergrowth phase, serving as strategic talent advisor to CEO and executive team at high-growth healthcare company.

Strategic Leadership & Business Impact

  • Architected and executed comprehensive talent transformation strategy as strategic advisor to CEO, enabling 152%+ workforce scaling during hypergrowth phase while supporting aggressive market expansion objectives.
  • Developed and deployed multi-year talent management strategy with defined KPIs, successfully achieving 100% of 2024 and 2025 strategic objectives through data-driven planning and execution.
  • Partnered with CFO on monthly headcount planning and financial forecasting, optimizing resource allocation across multiple business entities and ensuring financial alignment.

Technology Transformation & Innovation

  • Led enterprise-wide integrated HR technology transformation, implementing Greenhouse ATS, UKG Ready HRIS, and Gem CRM while maintaining operational continuity.
  • Pioneered AI/ML tool adoption for operational efficiency, including Metaview for sourcing/market mapping, Pompelli for branded recruitment marketing, and HeyGen for L&D, positioning organization as early adopter of emerging technologies.
  • Built real-time dashboards providing instant visibility into hiring metrics, pipeline health, and workforce analytics for C-suite, hiring managers, and recruiting teams.
  • Transitioned from manual Excel reporting to system-of-record approach with rigorous data hygiene protocols and regular audits, establishing single source of truth for talent data.

Recruiting Operations Excellence

  • Built high-performing recruiting team from ground up, scaling hiring capacity 81% while reducing time-to-accept to 38 days and achieving 92% offer acceptance rate through advanced sourcing strategies and process optimization.
  • Designed and implemented end-to-end recruiting workflows, SOPs, and change management protocols for candidate journey, onboarding, internal mobility, and offer processes.
  • Modernized interview scheduling by implementing candidate self-scheduling technology, eliminating recruiter coordination burden and improving candidate experience.
  • Standardized all recruiting artifacts: interview questions, scorecards, intake templates, debrief processes, and offer letter templates—ensuring consistency, legal compliance, and quality control.

Data-Driven Performance Management

  • Developed comprehensive balanced scorecard tracking: hiring volume (weekly/monthly/quarterly/annually), time-to-accept and time-to-start by role/location, offer metrics by position/location/recruiter, and source of hire analytics.
  • Implemented early-stage turnover tracking and reduced attrition from 66% within first year through data analysis, root cause identification, and targeted interventions.
  • Deployed qualitative feedback mechanisms including candidate satisfaction surveys, hiring manager NPS, and Great Place to Work surveys, driving continuous improvement culture.

Teladoc Health

$8B+ Global HealthTech Leader

June 2021 – January 2024

Global Manager, Talent Acquisition Operations & Programs

Mar 2023 – Jan 2024

Led global recruiting operations transformation for world's largest telehealth platform.

  • Led global process optimization initiative standardizing recruiting workflows and interview scheduling across international markets, delivering 30% efficiency improvement and enhanced candidate experience.
  • Engineered standardized global recruiting workflows and SOPs, creating centralized knowledge base that drove consistency, transparency, and operational efficiency across all hiring programs globally.
  • Designed and implemented strategic enterprise-wide talent development programs to build leadership pipelines and address long-term technical talent needs in healthcare technology space.
  • Spearheaded cross-functional project team of six to revamp 1,020+ job descriptions, creating centralized library that streamlined hiring processes and improved accessibility company-wide.

Senior Technical Recruiter – Research & Development

June 2021 – Mar 2023
  • Consistently ranked top 5 of 22 recruiters, surpassing hiring OKRs by 167% in 2022 through data-driven approach and deep technical recruiting expertise.
  • Recruited top-tier engineering talent from FAANG companies and leading tech organizations across software engineering, DevOps, data engineering, and infrastructure roles.
  • Executed global recruitment strategies across multiple geographies including United States, Argentina, India, Poland, and Spain, managing complex immigration and compliance requirements.

SpartanNash

$10B+ Fortune 400 Food Retailer

November 2019 – May 2021

Manager, Talent Acquisition

Head of Recruiting

Directed organizational transformation managing 13-person recruiting team across 195+ locations, delivering hiring solutions that supported aggressive business growth while optimizing operational costs.

  • Architected performance improvement strategy delivering 69.6% efficiency improvement in retail recruiting, 67.8% in distribution, and 10.2% in corporate functions through operational analysis.
  • Optimized $3.1M annual budget allocation across recruitment and relocation investments, including supplier negotiations and contract management to maximize ROI.
  • Led successful ATS (Workday) design, testing, and implementation for third time in career, ensuring seamless integration with existing systems and adherence to OFCCP compliance standards.
  • Collaborated with senior leadership on COVID-19 emergency response playbook, enabling rapid hiring of 2,400 employees in 3 weeks through effective resource redeployment.

Meijer

$20B+ Private Retailer

May 2011 – November 2019

Talent Acquisition Project Manager / Senior Technical Recruiter

Led technical recruiting and global system implementations during digital transformation initiatives.

  • Spearheaded targeted recruitment strategies for software engineering and infrastructure roles, successfully attracting top technical talent during digital transformation.
  • Led cross-functional ATS (Workday) implementation across global business units (U.S., Hong Kong, Bangladesh), managing vendor relations, systems integrations, and compliance considerations.
  • Partnered with HR analytics to develop early career hiring forecasts, providing actionable insights that influenced senior leadership headcount allocation decisions.

Key Differentiators

Proven Tech Stack Implementation Expert

Successfully implemented ATS systems 4+ times (Greenhouse, Workday 3x) and full HR tech stack transformations, managing vendor selection, negotiations, change management, and adoption.

Top-Tier Tech Recruiting

Direct experience recruiting software engineers and technical talent from Meta, Google, Amazon, Apple, Microsoft, and other leading technology companies across 5+ countries.

Data-Driven Strategic Advisor

Track record partnering with C-suite executives (CEO, CFO) on workforce planning, financial modeling, and talent strategy directly tied to business objectives.

Early Adopter of AI/ML in Recruiting

Pioneering use of LLMs, custom AI tools, and emerging technologies (Eightfold, Gem, Metaview, HeyGen) to drive recruiting efficiency and competitive advantage.

Technical Proficiencies

Applicant Tracking Systems

Greenhouse (Implemented)Workday (Implemented 3x)PaycorJobviteEightfoldTaleoYello (Implemented)Hodes iQ

HRIS Platforms

UKG Ready (Implemented)UltiProPeopleSoftWinTeamSuccessFactors

Recruiting & Sourcing Technology

LinkedIn RecruiterIndeed RecruiterGlassdoorGem (CRM)SeekoutMetaview (AI-powered sourcing)Juicebox (PeopleGPT)ApolloHappenstanceCustom GPT Development

Analytics & Business Intelligence

Oracle Business IntelligenceTableauAdvanced ExcelBusiness Intelligence DashboardsData VisualizationPredictive Analytics

Competency & Assessment Tools

Korn Ferry Leadership ArchitectLomingerPredictive IndexPsyMax Solutions Work StyleATG Saville AbilityWAVE Competency Potential FrameworkMaxxatainProfile XT (PXT)

Productivity & Collaboration

SharePointMicrosoft 365 SuiteGoogle WorkspaceSlackHeyGen (Training)TrelloJiveMeeting Transcription Tools

Core Competencies

Talent Acquisition Leadership & StrategyOrganizational Change ManagementRecruiting Operations & Process DesignDiversity, Equity & Inclusion InitiativesHR Technology Implementation & OptimizationStakeholder Management & Executive PartnershipData Analytics & Business IntelligenceTeam Building & Leadership DevelopmentTechnical & Executive RecruitmentCandidate & Hiring Manager ExperienceHealthcare & Clinical Talent AcquisitionEmployer Brand & EVP Development

Education & Certifications

Western Michigan University

Bachelor of Business Administration: Finance

1998 – 2002

SHRM Senior Certified Professional (SHRM-SCP)Diversity, Equity and Inclusion in the Workplace CertificateFounding Member – AI for HR CommunityPredictive Index® Certification Workshop trainingSaville WAVE Competency Potential Framework TrainingKorn Ferry Leadership Architect Training