A human-governed TA operating prototype connecting structured intake, funnel diagnosis, weekly leadership reviews, approval-gated actions, synthetic data import, traceability, and production runbooks.
Ryan Borths
Head of Talent Acquisition
Recruiting operations & transformation · B2B SaaS, tech & multi-location services
Selected impact
30%
operational improvement
1,020
role architecture
2,400
hires in three weeks
Profile
Talent acquisition leader with 15+ years of experience building recruiting functions, scaling teams, modernizing hiring systems, and advising executives on workforce priorities. I combine in-house leadership across technology and multi-location services with hands-on recruiting operations, analytics, employer brand, and carefully governed AI workflows.
Professional Experience
GLG (Gerson Lehrman Group)
Intermittent project-based advisoryGlobal Expert Network · Remote
Independent Talent & Recruiting Advisor (Project-Based)
- Selected as a GLG Network expert for intermittent consultations on Talent Acquisition operating models, HR technology, recruiting transformation, and AI adoption.
Optimal Care
High-Growth Healthcare Services · Grand Rapids, MI (Hybrid)
Director, Talent Management
Head of Talent Acquisition
- Built the talent acquisition function and operating model during rapid growth, including team structure, recruiting workflows, interview scorecards, job architecture, executive reporting, and hiring-manager enablement across hospice, home health, physician services, and corporate functions.
- Led the Paycor-to-Greenhouse ATS migration, Gem CRM launch, and post-acquisition integration work spanning ATS, HRIS, compensation bands, requisition governance, and job descriptions.
- Partnered directly with the CEO and CFO on monthly headcount forecasting, recruiting capacity, and compensation analysis, translating business priorities into hiring plans and surfacing pay gaps that contributed to offer declines.
- Delivered 20% year-over-year hiring growth while managing approximately 75 simultaneous openings, reaching 43 hires per month, 92% offer acceptance, and a 38-day time-to-accept against a 40-day target.
- Led the company-wide employer brand overhaul following the rebrand from Careline Health Group to Optimal Care, rewrote the Employee Value Proposition, relaunched the career site, standardized job descriptions across all service lines, and modernized every candidate-facing communication and brand asset.
- Rebuilt selection and hiring-manager practices after identifying interview quality as a driver of early turnover; introduced structured scorecards, interviewer training, and a formal referral program that helped reduce early-stage turnover to 7% and produced 97.8% referral-hire retention.
- Built and coached the recruiting team, increased proactive outreach expectations from 30 to 100 contacts per recruiter, and established daily and weekly pipeline, prioritization, and performance-management rhythms.
- Designed and deployed AI-enabled recruiting workflows and custom tools for sourcing, market intelligence, job promotion, strategy development, and recruiter coaching, expanding team capacity without adding equivalent headcount.
Teladoc Health
$8B Global Telehealth Leader · Remote
Global Manager, Talent Acquisition Operations & Programs
March 2023 – January 2024- Led global technical recruiting operations and programs across 5+ countries, standardizing workflows, interview scheduling, governance, and SOPs to improve operating efficiency by 30% across software engineering, DevOps, data, infrastructure, and security hiring.
- Led a six-person cross-functional team to rebuild a 1,020+ role technical job-description and leveling library, improving requisition creation, compensation governance, hiring-manager consistency, and workforce planning.
- Designed and implemented strategic enterprise-wide talent development programs to build leadership pipelines and address long-term technical talent needs in the healthcare technology space.
- Developed and delivered virtual training for managing candidate pools, reinforcing best practices and recruiting effectiveness company-wide.
- Partnered with R&D and engineering executives on headcount forecasting, capacity planning, technical talent strategy, and leadership-pipeline development.
Senior Technical Recruiter
June 2021 – March 2023- Ranked among the top 5 of 22 global recruiters and exceeded 2022 hiring goals by 167% while recruiting software engineering, DevOps, data, infrastructure, and security talent.
- Recruited technical talent from Meta, Google, Amazon, Apple, and Microsoft across multiple countries, competing against Big Tech compensation through targeted sourcing and a mission-led employer proposition.
SpartanNash
$10B+ Fortune 400 Food Retailer · Grand Rapids, MI
Manager, Talent Acquisition
Head of Recruiting
- Led a 13-person recruiting organization supporting 195+ locations, establishing standardized processes, performance metrics, and career-development practices that improved recruiting efficiency by 69.6% in retail and 67.8% in distribution.
- Architected and led Workday Recruiting design, testing, and implementation, including vendor management, systems integration, change management, OFCCP compliance, and optimization of a $3.1 million annual recruiting budget.
- Co-led the organization’s COVID-19 emergency workforce response, redeploying recruiting capacity and helping hire 2,400 employees in three weeks to support business continuity.
- Designed a talent acquisition operating plan aligning external labor strategies with business goals, workforce optimization, and compliance frameworks.
- Restructured the talent acquisition team by geography and function, improving accountability, recruiter performance, and resource allocation.
Meijer
$20B+ Top 25 U.S. Retailer · Grand Rapids, MI
Senior Technical Recruiter / Talent Acquisition Project Manager
- Led a Workday ATS implementation across U.S., Hong Kong, and Bangladesh operations, managing vendor relationships, systems integration, process design, change management, and compliance considerations across three countries.
- Built targeted recruiting strategies for software engineering and infrastructure talent during a major digital transformation, creating the technical recruiting foundation later scaled at SpartanNash and Teladoc.
- Designed and led an internship program with 80+ participants across corporate, distribution, and retail divisions through structured mentorship and career-development initiatives.
AI-Enabled Recruiting Products & Automation
Independent, part-time product work designed with human review and governance controls.
A serverless labor-market intelligence dashboard built with Next.js, Google Cloud Run, Docker, Firestore, and APIs to improve intake, sourcing, compensation, and data-quality decisions.
An interactive six-month planning model that converts hiring demand, recruiter availability, agency support, and risk tolerance into feasibility, capacity gaps, and executive tradeoff decisions using synthetic data.
Technology Stack
ATS & HRIS
Greenhouse (implemented)Workday (implemented 3x)iCIMSUKG Ready (implemented)JobviteTaleoPaycorYello (implemented)SuccessFactorsUltiPro
AI & Sourcing
Gem CRM (implemented)LinkedIn RecruiterSeekOutJuicebox (PeopleGPT)HappenstanceApolloEightfoldMetaviewn8nCustom GPTs & Web AppsCursorClaude CodeCodexAntigravity
Analytics & Operations
TableauOracle BIPower BIAdvanced ExcelPredictive IndexCriteria CorpNotionSaville WAVEKorn Ferry Leadership ArchitectMicrosoft 365Google WorkspaceSlack
Core Competencies
TA Strategy & Operating ModelsGlobal TA OperationsWorkforce Planning & Capacity ModelingExecutive PartnershipRecruiting Team Leadership & CoachingTechnical, Clinical & Corporate RecruitingATS/HRIS ImplementationRecruiting Analytics & Executive DashboardsAI-Enabled Recruiting WorkflowsChange ManagementFunnel Diagnosis & Process ImprovementEmployer Brand & EVPCandidate ExperienceInterview Infrastructure & ScorecardsHiring-Manager EnablementCompensation Benchmarking
Education & Certifications
Western Michigan University – Haworth College of Business
Bachelor of Business Administration, Finance
1998 – 2002
SHRM-SCPDEI in the Workplace CertificatePredictive Index® CertifiedKorn Ferry Leadership ArchitectSaville WAVE Competency Potential FrameworkFounding Member, AI for HR Community